Consultant: Rapid City businesses 'friendly' but need to polish customer service - Rapid City Journal
Consultant: Rapid City businesses 'friendly' but need to polish customer service Rapid City Journal If a demanding 50-something customer named “Cheryl” came to your business recently, you may have had a visit from secret shopper Renee Rongen. Rongen, a motivational speaker and customer service expert, “secret shopped” at more than 40 Rapid City ... |
